A Stronger Jamat Starts With You

Contribute Today!

The Jamati Services Fund has been the primary source of support for COVID-19 relief efforts in Canada. The onset of the pandemic has necessitated assistance in additional areas to ensure the comfort and security of our Jamat.

We thank all Jamati members for their generosity.

Types of Giving

__________________________
Perpetual Giving (Preferred)

Ongoing monthly contributions that can be cancelled at any time

Start Contributions Now

Pledge

Monthly giving with a fixed end date

Make a Pledge Now

One-Time

A single lump sum contribution

Contribute Now

Key Areas of Support during COVID-19

Re-opening of Jamatkhanas

Purchase of Personal Protective Equipment

Emergency Support

Skills and Employment Services

Infrastructure for Jamati Access Line

Digital Programming

Contribute Today!

Frequently Asked Questions (FAQ)
Where can I find out more information about the Jamati Services Fund (JSF)?

You can visit www.iicanada.org/jsf website for more info

Can I make a donation with my debit card? Is it possible to withdraw from my chequing account?

You can contribute to JSF using any of your bank accounts. Bank account details have to be entered when making an online contribution. If you wish to speak to someone, you can contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net 

 

How can I make a donation via cash or cheque?

Unfortunately, due to Covid 19, cash and cheques will not be accepted. A pre-authorized debit can be set up from your bank account.

How do I update my donor information?

Please contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net

 

How can I fix an error that I made while making my online donation?

Please contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net

 

Can I make a lump sum donation and also set up a perpetual donation?

Yes, this is possible. Two separate transactions will be set up. One transaction will be for the perpetual donation and the second will be for the lump sum donation.

Can I donate to JSF at any time?

Yes! Donations can be made any time either online or by calling the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net.   

What is the minimum amount I can pledge to start a perpetual donation?

There is no minimum amount for a one-time donation, Monthly perpetual donations start at $10 per month or $120 per year. All contributions are very much appreciated.

How are the funds being utilized?

Today, JSF is the primary source of support for COVID-19 relief efforts in Canada. For more information about specific examples for how the funds are being used please visit the website at www.iicanada.org/jsf

Why was there a need to run a second campaign in 2020?

The initial 2020 JSF campaign was suspended prematurely due to the onset of the COVID-19 pandemic. It resumed in the Fall to meet the needs of the Jamat for the remainder of the calendar year.

How can I increase the monthly pledge amount?

You can either make another pledge for the incremental amount or have the current pledge cancelled and have a new pledge set up. If you prefer the latter option, please contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net.

 

Is the website secure for credit card transactions?

The website is secure, the payment processing platform is PCI compliant.

If I receive a phone call from a JSF volunteer, how can I verify that it is not a fraudulent call?

JSF volunteers may call you during the campaign to request your support, or off campaign time to inform you of a completed pledge, expired credit card etc. They will direct you to contribute online or to call the Council for Canada for matters related to your account. The institutions will never call you to request personal information such as your credit card number, passport, health card, driver’s licence etc.

Can someone help me make an online contribution?

There is an instructional video on how to make an online contribution after you click ‘Contribute Today.’ Alternatively, you can contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net for assistance.  

 

What is the Pre-Payment Plan (PPP) and Perpetual Pre-Payment Plan (PPPP)?

PPP allows you to automate a monthly contribution either charged to your credit card or deducted automatically from your bank account. You can set an end date for your contribution.The PPPP is the same as the PPP, with no end date. Either option can be modified or cancelled at any time.

If I make a pledge now, can I change it later?

Yes, you may change the amount, the payment method, the financial institution, and even the account at any time. To make a change, please contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net for assistance.

How do I make a contribution to the JSF campaign?

You can contribute online via credit card or direct debit. If you wish to speak to someone, you can contact the Council for Canada offices at (416) 646-6965 Ext. 2032 or by emailing jsf@iicanada.net

National Contact Information

 

Council for Canada: jsf@iicanada.net

Phone Number: 1-888-536-3599

Regional Contact Information

 

British Columbia: jsfrenewal.bc@iicanada.net

Edmonton: jsfrenewal.edmonton@iicanada.net

Prairies: jsfrenewal.prairies@iicanada.net

Ontario: jsfrenewal.ontario@iicanada.net

Ottawa: jsfrenewal.ottawa@iicanada.net

Quebec & Maritimes jsfrenewal.quebec@iicanada.net

Disclaimer

 

The Jamat is encouraged to be cautious if they receive, either by telephone, mail, text message or email, a fraudulent communication that claims to be from the Jamati Services Fund (JSF), the Aga Khan Council for Canada or Local Councils (the “Institutions”). 
 
In order to process, adjust or confirm your JSF contribution, the Institutions will direct you to the JSF website or ask you to call the ACCESS line in order to complete this process, where your credit card information or banking information may be requested.  
 
The Institutions will never ask for information about your: 
  • Passport
  • Health Card
  • Driver’s Licence 
If you have received a call and are not sure of the caller’s true identity, you should not provide any personal information, including your telephone number.  Instead, you can call the ACCESS line to address your concerns.