Delivering Popsicles in the Pandemic | The Ismaili Canada

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Delivering Popsicles in the Pandemic

Ontario company brings cool treats home 

By
Serena Halani
Published October 23, 2021
Keshavjee sells Happy Pops outside the Aga Khan Museum in May 2019. Photo: Courtesy of Happy Pops.

When the COVID-19 pandemic forced brick-and-mortar businesses across Canada to temporarily close in March 2020, Leila Keshavjee had to find a new strategy for Happy Pops, her popsicle company. Like many in the food industry, her business pivoted to home deliveries.  

“I had to make things work,” she says, adding that giving up was “not an option.”
 
Keshavjee created Happy Pops in 2016, as a kinesiology student at the University of Toronto. She realized many snacks marketed as “healthy” were packed with sugar and artificial colours and flavours, and wanted to create a more wholesome snack people could enjoy after a workout or on the go. 
 
Happy Pops produces popsicles with real fruit and a small amount of organic cane sugar. Each pop contains 35 to 75 calories. The flavours, including mango, passionfruit and matcha, were inspired by her South Asian heritage and Canada’s diverse cultures, explains Keshavjee. 
 
Before the COVID-19 pandemic, 70 per cent of the company’s revenue was generated through catering to schools, gyms, wellness centres and events. With non-essential services closed, Keshavjee had to find other sources of sales.
English: Leila Keshavjee poses with boxes of Happy Pops. Photo: Aly Manji.
Happy Pops revamped its online presence in March 2020 and began offering home delivery, which brought new challenges. One day, recalls Keshavjee, there were 27 shipping delays. “My product is time-sensitive and needs to get there within a short time. It was a disaster,” she says. Her team has since worked through the challenges and grown their customer base.  
 
Plans to sell Happy Pops in grocery stores across the country were delayed because of the pandemic, but still came through. The frozen treats are now sold in Metro and Sobeys stores across Canada. 
 
To keep costs low, Keshavjee plays multiple roles within her company, including handling social media. She has grown her company’s Instagram following to over 9,000. “When people share our product on social media and they have allergies and have finally found a treat they can have—for us, that’s exciting,” she explains.
 
Her father, who owns ice cream company Tropical Treets, has also been supportive. Keshavjee was exposed to the business he built as she grew up. Now, her father sources ingredients for Happy Pops. 
 
Keshavjee is determined to keep growing Happy Pops and provide her healthy treat to as many people as she can. “I’m happy but I’m not satisfied with where we are today, because I know there’s more we can do,” she says.
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