Privacy Policy | The Ismaili Canada

His Highness Prince Aga Khan Shia Imami Ismaili Council for Canada (“Council”) has developed policies and procedures (the “Privacy Policy”) to protect our website users’ personal information and to ensure that Council complies with current applicable privacy legislation.

Council, at its sole discretion, may modify the Privacy Policy at any time and update the date accordingly. In addition to modifying, Council will post all updates to the Privacy Policy on the “Privacy Policy” page of (the “Website”).


Council may collect the following personal information from you when you create an account in, or submit information to, the Website: name, e-mail address, home address, country of residence, citizenship, nationality, birth date, home phone number, office phone number, mobile phone number, IP address, office address, gender and relationships to others. Additionally, based on Jamati programs you may subscribe to, Council may also collect other information, including but not limited to household, student, and health-related information.

We collect, use and disclose your personal information with your consent or as permitted or required by law. If you choose to provide personal information to us, we assume you have read this Privacy Policy and you consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

You may withdraw consent to our collection, use or disclosure of this information at any time by contacting us using the contact information in the “Contact Us” section below. Please note that withdrawing consent may result in a reduction in access to the Website and any related Jamati programs.

Council may aggregate the data (including personal information) it collects and, by disclosing your personal information on this Website, you hereby agree and consent to Council’s collection, use and disclosure of such data in aggregate anonymized form among the Jamati institutions (the “Institutions”) and third parties who support Council’s mandate or the Institutions.


Council and the Institutions may use the personal information collected by them from you for the following reasons:

  • To communicate with you and/or deliver information and services to you regarding the work of the Institutions;
  • For Institutional planning purposes including, without limitation, to assist with the creation, review and implementation of programs, services and measures intended to benefit the Shia Imami Ismaili Muslim community in Canada and throughout the world;
  • To conduct statistical analysis necessary to further assist Council and the Institutions in fulfilling their mandates;
  • To deliver other information, services and programming to you that are provided in whole or in part by the Institutions as provided by their respective mandates;
  • To improve Council’s Website features and content;
  • To analyze Website usage;
  • For market research;
  • For the planning of or response to a natural disaster, emergency event or imminent threat to the Shia Imami Ismaili Muslim community in Canada and throughout the world;
  • To send you promotional materials and other information with your consent (as same may be provided herein or otherwise);
  • To respond to your comments or questions; and
  • To provide you with content that is customized to your interests based on the information you have provided to us and your activities on the site.


When you navigate the Website, small files called ‘cookies’ may be attached to your web browser.  These files identify your web browser and save the identifying session information so that websites can recognize you.  You can set your browser to disable cookies, but some websites, applications or functions may not work properly if you do this.

Council uses the following types of cookies:

  • Session cookies - These are used as an integral part of the identification process for some of Council’s online applications. This is for security purposes to determine that you are who you say you are and to provide you with your confidential account information during an online session. No personal information is kept in session cookies and they are stored only in your browser's temporary (cache) memory. When you log out of your session, the cookie is no longer valid and is discarded when you close your browser.
  • Persistent cookies - These are more permanent and can be re-read when you return to the site that placed them on your computer. The information in them is written onto your hard drive and remains there until the expiry date of the cookie. They are used to identify and provide personalized features (for example, to help Council remember which official language you prefer) and for tracking traffic patterns to and from the Website.

Council may also use Google Analytics, a web analytics services provided by Google Inc., or other third-party analytics services, to measure traffic patterns to, from, and within the Website. Google Analytics and other third-party analytics services use cookies to collect aggregated information about you.  Information collected by Google Analytics is stored on Google servers in the United States and may be subject to the governing legislation in that country (for example, the USA Patriot Act).  Your IP address is anonymized prior to being stored on Google’s servers in order to help safeguard your privacy. For further information about Google Analytics, please refer to

If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Disabling Google Analytics or JavaScript will still permit you to access comparable information or services from the Website.


Council does not disclose your personal information that it collects to third parties, except as provided herein or where necessary to carry out the services you request on the Website. Council currently discloses personal information to, inter alia, the following Institutions:

  • His Highness Prince Aga Khan Shia Imami Ismaili Councils (national, regional and local councils) established in North America, Europe, Asia, Africa, Australia and New Zealand and other parts of the world as in existence from time to time;
  • Ismaili Tariqah and Religious and Education Boards;
  • Ismaili Conciliation and Arbitration Boards;
  • Ismaili Grants and Review Boards; and
  • other Institutions and organizations within our Jamati and AKDN network.

You agree and acknowledge that the personal information which you submit on the Website and which is collected by Council through Jamati programs that you may subscribe to may be transferred outside of Canada and, if you are resident in the UK, the personal data may be transferred outside the European Economic Area.

Council uses third party service providers and suppliers, including cloud-based services, to process personal information collected.

Council will disclose personal information when required by law. 


Personal information will be processed by persons in charge of the processing for the purposes described above.  In particular, these persons will record, organize, keep, elaborate, modify, select, and use or delete personal data to carry out the operations necessary to carry out the purposes for which you have given your consent.

In the context of this Website, the processing of personal information will be performed by Council and will be carried out using both paper and electronic tools.

Council is committed to ensuring that your personal information is secure and kept confidential. 

With respect to the processing of personal data, you will be entitled to do the following:

  • obtain a confirmation, at your written request, from Council as to whether or not personal information relating to you has been collected, and whether such information is being used and/or disclosed to third parties;
  • request the deletion of your individualized personal information which was collected, used or disclosed unlawfully;
  • request updating, rectification or, where applicable, completion of your personal information; and
  • request a statement confirming that the operations requested above were performed.


Council will retain personal information as long as it is necessary for the purposes described in this Privacy Policy and as required by law, after which time, the information will be deleted and destroyed.

For further information on Council’s Privacy Policy, please contact the Council’s Privacy Officer at our e-mail address found on the Contact Us page of the Website or by email at, or by phone at 416-646-6965 extension 2025.


The parties acknowledge that they require that this Agreement be drawn up in the English language only. Les parties reconnaissent qu’elles ont exigé que la présente convention soit rédigée en langue anglaise seulement.

Last modified:  March 4, 2024

The Ismaili

Contact Us

His Highness Prince Aga Khan Shia Imami Ismaili Council for Canada

49 Wynford Drive Toronto, Ontario M3C 1K1 CANADA

Tel: +1-416-646-6965

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